DishFlair Refund Policy
Effective date: November 5, 2026
Rally Restaurant Solutions LLC, doing business as DishFlair, handles these requests. Purchased credits do not expire. Charges appear on your card statement as RALLYRS.CO* DISHFLAIR.
Unused credit packs
You may request a refund within 30 days of purchase for a credit pack from which no credits have been used. Email help@dishflair.com from your account email with the purchase date so we can review your request.
Kitchen Link by DishFlair (monthly)
You can cancel anytime in your account and won't be charged again; Kitchen Link stays on until the end of the month you paid for. Monthly charges are not refunded for a partly used month, except where the law requires it. If you were charged after cancelling, or charged by mistake, email us within 30 days and we will refund that charge.
Photos that fail
If a photo fails to process, its credits are returned to your account automatically. If AI Enhance can't finish, you receive a cleaned-up, sized photo and the 2 extra AI credits are returned automatically. Returning credits is separate from refunding a payment.
Other requests
Email help@dishflair.com. We review other requests individually.